Technology solutions are of value only if it solves a business problem. To effectively solve a problem customer orientation, knowledge of business process along with end users, and deep understanding of technology used are mandatory. This is where support and operations can make a difference between having a working software product versus successful software product. Today's operations involve workign with all stakeholders (business, IT and operations) in a cohesive way.
Some of the tangible action items include:
Project planning is preference to determining the overall goals and objectives of the business analysis. The most important stage in the entire project without analysis and research project success of any company.
Envisage the Change, Plan for Future
Designs to Captivate Users
Enterprise Solution for your business
The paper talks about reporting framework for Family Offices, reporting needs, best practices, role of automation, framework to access organization capability etc.
The paper talks about Vendor selection, Vendor Management and other points to consider for establishing ecosystem needed for successful offshore development projects.